252 Main Street, Hamilton, MT 59840 | STORE HOURS: M-F 9am-6pm, Sat. 10am-5pm, Sun. 11am-3pm | 406-363-5220

Privacy & Return Policies

We value your privacy and want to be sure you get what you need from our book store.  Below are our privacy and return policies.


We use appropriate security measures to protect against the loss, misuse and alteration of data used by our system. With respect to credit cards, our security measures conform to all standards set by the credit card issuers.

We will never share, sell, or rent individual personal information with anyone for their promotional use without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information, and to contracted service providers for purposes of providing services relating to our communications with you.

We are a member of the IndieCommerce family of websites. The IndieCommerce family of sites is deeply committed to protecting your privacy and your First Amendment rights, and this commitment extends to the personal information you provide when you use one of our sites. The personal information you submit to any IndieCommerce site will not be shared, sold, or disclosed to third parties in any form, for any purposes, at any time unless we first have your consent. This information includes, but is not limited to, your email address. All of our mailings conform to an opt-in policy, which means you have to elect to receive information from us. You will never receive unsolicited e-mail from any IndieCommerce site.

To protect the security of the information you give us when you order online, the IndieCommerce family of sites uses SSL (Secure Sockets Layer) technology. SSL encrypts your information so that no one other than IndieCommerce sites will be able to decode it. SSL establishes a secure connection between your computer and our computers, and that connection remains secure until you complete or cancel an order. How will you know if your connection is secure? Simply check the lower left or right corner of your browser window after you access the server. If you see a closed lock or an unbroken key (depending on what browser you are using), SSL is working.


Books purchased from Chapter One Book Store can be returned for a full refund if they can be reshelved and sold at the original price.  Returns past 30 days of purchase or no longer in new condition can not be returned.  All online sales are final.  

No refunds (cash or store credit) will be issued for pre-sold event tickets.  Customers should contact the event host to inquire about their refund policy.  In the case of Chapter One sponsored events no refunds will be issued if an event is cancelled due to tour or author cancellation, natural disasters, pandemics or other reasons beyond our control.